| What is you return policy? Any Home Body Wrap Kit can be returned within 30 days from the date you place your order with no questions asked. A restocking fee of $35.00 plus shipping and handling charges will apply to all Body Wrap Kit returns. All orders can be returned for a full refund minus shipping and handling charges within 30 day of receipt if unused, unopened and undamaged. Every item we sell is described in our Store listing. If you have received an item that you feel is not as described, please contact us at info@sanospasupplies.com immediately to let us know. If there was an error made, we will promptly replace the incorrect item at no cost to you. What is your return process? Send an email to Info@sanospasupplies.com stating that you will be returning the item. We will give you a return verification code. Send the product back to us at 10556 Combie Road, PMB 6379, Auburn, CA 95602, utilizing any service that will give you a tracking number and proof of delivery to ensure that it gets back to us. What forms of payment can I use? For most Countries, we accept VISA, MasterCard, and PayPal. Orders are usually processed and shipped within one or two business days of receipt of payment. If there is a delay for any reason (such as an out of stock item), you will be notified by e-mail or phone. How can I be sure that my credit card and personal information is secure? We utilize a highly secure shopping cart to ensure that your transaction is completely safe and we do not sell or trade your personal information to any other parties. Do you sell my personal information? Absolutely not! We only use your information to process your order and do not sell your information to any other parties. When will my order be shipped? Orders are processed and shipped within one or two business days of receipt of payment. If there is a delay for any reason (such as an out of stock item), you will be notified by e-mail or phone. Can I request that the package be discreet? No need. The packaging is a plain box with the name Sano Beauty and Wellness on the label; US Shipping information Depending on what option you choose, the following are approximate shipping times. Priority Mail – 2 to 4 business days Express Mail – 1 to 2 business days When you place your order the total shipping cost will be estimated for you and added to your order upon checkout. |